Toward Social Situation Awareness in Support Agents

نویسندگان

چکیده

Artificial agents that support people in their daily activities (e.g., virtual coaches and personal assistants) are increasingly prevalent. Since many social nature, should understand a user's situation to offer comprehensive support. However, there no systematic approaches for developing aware. We identify key requirements agent be aware propose steps realize those requirements. These presented through conceptual architecture centered on two ideas: (1) conceptualizing awareness as an instantiation of `general' awareness, (2) using taxonomies such instantiation. This enables represent situation, comprehend its meaning, assess impact the behavior. discuss empirical results supporting effectiveness proposed approach illustrate how can used use cases.

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ژورنال

عنوان ژورنال: IEEE Intelligent Systems

سال: 2022

ISSN: ['1941-1294', '1541-1672']

DOI: https://doi.org/10.1109/mis.2022.3163625